Salon etiquette, and "must know"  info

Arrive on time

 

Please remember that this time has been reserved for you. If you are late for your appointment, it may not be possible to accommodate you for all the services that you have booked. PLEASE NOTE: You will still be responsible for the full amount of the services that you originally booked. The remaining time available will have to be tailored to your service. PLEASE ARRIVE ONLY AT THE TIME OF  BOOKING, as to not disrupt the flow of scheduling.

 

Cancellation and Rescheduling Policy : PLEASE READ

 

If there is a need to cancel your appointment, 24 hours notice is strictly required. If insufficient time has been given for the cancellation, a fee will be charged according to the service. NO SHOWS WILL BE CHARGED FULL COST OF YOUR SERVICES BOOKED.  If you are booking a waxing appointment in advance, please be sure that you know you will have enough hair growth when it comes to that time. If you are booking more than one service and decide at the time of your appointment, not to do everything that was booked, a fee may also be charged. For example, if you booked a facial, and a bikini wax and decide when you arrive that you don’t want to do the wax, this will also be considered as cancelling without notice. If you would prefer to change your booked services for another service, you will not be charged. This policy is to recoup lost appointment time.  Please be respectful of this policy.

 

Sanitation and Disinfection Procedures

 

Skuttle Hut Coochie Cut follows strict disinfection and sanitation procedures. All reusable implements are cleaned then sterilized with hospital grade Accell CS20, a tubercolocidal metal disinfectant that is a medical/hospital grade chemical solution.  Skuttle Hut follows a no "double dip" policy with disposable wooden spatulas for all intimate areas.

Satisfaction Guarantee

At Skuttle Hut, your happiness is my top priority and I want you leave with a smile! Due to the personal nature of the business, the services are non refundable. However if for any reason you are not satisfied, please notify the studio by email within 24 hours and a complimentary corrective service will be offered, or another service of equal or lesser value will be offered to ensure your happiness.

 

Payment Options

 

Payment for services can be made by cash, cheque or e-transfer. EMAIL MONEY TRANSFERS MUST BE COMPLETED AND RECEIVED AT THE TIME OF YOUR APPOINTMENT.  Gift certificates are available for any service or monetary value. Certificates are valid for 6 months after date of purchase. They are non-refundable.